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Support

Help that never clocks off.

Ask the tischlein Chat whatever you want to know, any time and free of charge. And when a human needs to step in, the tischlein team is just one message away.

Our promise
We do our best to resolve every request within a day – usually within a few hours, often within minutes.

How to get help

Four ways, depending on what you need.

  • Around the clock

    Ask in the tischlein Chat

    Just ask: “How do I set up the newsletter?” or “Why isn’t today’s menu online?”. The chat knows the tischlein help for every area, looks at your venue and can do it for you right away. Questions and help cost no AI credits, with fair use.

    Operations app → Chat

    More about the tischlein Chat →
  • Straight to the team

    Send feedback

    A bug, an idea or praise: send it from the operations app straight to the tischlein team. We read everything and get back to you if we have questions.

    Operations app → Mehr → Feedback senden (or “Hilfe” in the sidebar)

  • Done by our team

    Have your website built or moved

    A new website or a move of your old one: the tischlein team builds it for you. You send the request in the chat or the app and follow the progress there.

    Operations app → Mehr → Neue Website & Umzug

    More about moving your website →
  • No account yet?

    Write to us

    No account yet or prefer email? Write to support@tischlein.pro or request a demo through the contact form.

    Go to the contact form →

Questions about support

Does support cost anything?

No. Support is free, in the chat and by feedback. Questions and help in the tischlein Chat cost no AI credits as long as use stays fair.

When do you reply?

The chat replies instantly, around the clock. For requests to the team we do our best to resolve them within a day – usually within a few hours, often within minutes.

Where do I find guides?

Ask the chat. It knows the tischlein help for every area and explains the way using your own venue. In Claude or ChatGPT your assistant reads the same help.

Will someone help me move my website?

Yes. The tischlein team builds your new website or moves the old one. Send the request in the chat or the operations app under “Neue Website & Umzug”.

A 20-minute demo

Let’s set your table.

Send us a link to your current website or a photo of your menu. We’ll show you on a video call what your venue looks like on tischlein.

No credit card. Cancel monthly.